HIGH COSTS AND CUSTOMER DEBT
Heat network finances are not easy but are also the only part of the system that is regulated. Charging the right amount to deliver affordable heating and hot water and at the same time as ensuring that schemes are viable for the long term is a real challenge that many struggle with. Using our years of experience in assessing scheme finances and setting tariffs that work for landlords and customers that deliver compliant metering and billing we can help make heat network finances work for you, your customers and regulator.
SCHEME FINANCES
Charging the right amount in the right way for customers and schemes
The Issues
Scheme debt
Scheme not covering current running costs.
No funding for investments of upgrades
Tariffs do not reflect the real costs of he system.
Late or inaccurate bills
Chirpy Solutions and Services
Tariff review, setting and compliance
Metering and billing reviews including structure and cost, supplier assessment and full procurement services
Scheme financial review and action planning
Internal engagement and strategy development.
Addressing scheme and customer debt
REGULATION AND COMPLIANCE
Keeping schemes legal and compliant
The Issues
Lack of awareness of regulatory obligations
No management system in place for reporting to ensure compliance
No forward planning for future legislation and regulation
Chirpy Solutions and Services
Compliance check including metering, billing, tariffs and legislation
Preparing for upcoming compliance changes
Metering and billing review, specification and KPI setting, full procurement services
Portfolio reporting requirements
Reporting portfolio completion
Internal engagement
Health and safety reviews
Current and future legislation