ON GOING MANAGEMENT AND MAINTENANCE ISSUES

Heat networks challenge the best of asset management and repairs and maintenance systems. They require a deeper understanding of systems that are still the exception not the rule. Chirpy can help you identify the problems with schemes and develop the long term solutions including specifying and procuring the right service providers and putting in place the monitoring and data that will ensure you remain fully informed and confident to act.

TECHNICAL ASSESSMENT AND REVIEWS


Why your system is not working and how this can be solved


The Issues


Frequent repairs

Unreliable service

Customer Complaints

System efficiency 

High running costs


Chirpy Solutions and Services 


Plant room and system assessment

 

Overall scheme efficiency rating

 

Health and safety review

Pipework and HIU assessment

 

Full system checks and analysis

 

Scheme monitoring and data

 

Issue identification, action planning and option appraisal

 

Scheme assessment and upgrades

 

New build specification development, procurement and commissioning

 

Training & upskilling of current heating repairs contractors

SCHEME MANAGEMENT


Gets the system running smoothly for you and customers


The Issues


Metering and billing issues

High maintenance costs

High levels of call outs

Poor or non-existence data on the system

Issues with maintenance, metering and billing providers


Chirpy Solutions and Services 


Metering and billing review, assessment and procurement

 

Tariff review and setting

 

Maintenance and repair provider reviews, standard and SLA setting plus procurement.

 

Full customer service delivering including customer communications, complaint process, communication materials

 

Regulation compliance assurance 

Internal engagement and communications