ON GOING MANAGEMENT AND MAINTENANCE ISSUES
Heat networks challenge the best of asset management and repairs and maintenance systems. They require a deeper understanding of systems that are still the exception not the rule. Chirpy can help you identify the problems with schemes and develop the long term solutions including specifying and procuring the right service providers and putting in place the monitoring and data that will ensure you remain fully informed and confident to act.
TECHNICAL ASSESSMENT AND REVIEWS
Why your system is not working and how this can be solved
The Issues
Frequent repairs
Unreliable service
Customer Complaints
System efficiency
High running costs
Chirpy Solutions and Services
Plant room and system assessment
Overall scheme efficiency rating
Health and safety review
Pipework and HIU assessment
Full system checks and analysis
Scheme monitoring and data
Issue identification, action planning and option appraisal
Scheme assessment and upgrades
New build specification development, procurement and commissioning
Training & upskilling of current heating repairs contractors
SCHEME MANAGEMENT
Gets the system running smoothly for you and customers
The Issues
Metering and billing issues
High maintenance costs
High levels of call outs
Poor or non-existence data on the system
Issues with maintenance, metering and billing providers
Chirpy Solutions and Services
Metering and billing review, assessment and procurement
Tariff review and setting
Maintenance and repair provider reviews, standard and SLA setting plus procurement.
Full customer service delivering including customer communications, complaint process, communication materials
Regulation compliance assurance
Internal engagement and communications